100+ Work From Home Phone Jobs

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Are you the type of person who loves talking to people and wants to work from home? If so, a work-from-home phone job could be right up your alley.

Work-from-home phone jobs are also a great place for those with no experience to start remote work because they often require minimal qualifications and provide comprehensive training. So this could be a perfect job for you if you have minimal work experience or if you’re a college student looking for a way to make money.

And, unlike non-phone jobs like data entry jobs, which can sometimes be repetitive and mundane, phone jobs can provide a sense of variety and unpredictability to your workday.

From customer service to telemarketing, many of these companies have open jobs and are hiring people to work from home in a variety of telephone-related positions. These jobs include regular W2 employee positions and independent contractor jobs with flexible scheduling.

So if you’re looking for a legitimate and exciting way to work from home, be sure to check out this list of over 100 companies.

What are Phone-Based Remote Jobs?

Phone-based remote jobs are jobs that allow you to work from home with an internet connection using a landline phone or VOIP connection to help customers.

Phone work typically involves customer service, sales, appointment scheduling, telemarketing, and technical support, among others, and can be part-time or full-time.

Education and Skills Needed

To work from home as a phone agent, you typically need the following education and skills:

High School Diploma or Equivalent: Most phone agent jobs require a high school diploma or equivalent education.
Communication Skills: Strong verbal and written communication skills are essential for a phone agent job. You need to be able to communicate effectively with customers over the phone.
Customer Service Skills: You need to be able to handle difficult customers and provide excellent customer service. You need to be able to empathize with customers, understand their needs, and find solutions to their problems.
Technical Skills: You need to be comfortable using a computer, navigating software systems, and troubleshooting basic technical issues.
Time Management: As a remote worker, you need to manage your time effectively and be self-disciplined. You should be able to work independently and meet deadlines.
Training: Many phone agent jobs provide training to their employees. You need to be willing to participate in training sessions and learn about the company’s products and services.

Overall, a work-from-home phone job requires a combination of education and skills that can be developed through experience or training.

Pay and Benefits

The hourly rate for work-from-home phone jobs can vary depending on the company, job role, and location. In general, entry-level positions such as customer service representatives or sales agents may offer hourly rates starting from minimum wage to $15 per hour. However, jobs that require specialized skills such as technical support or bilingual language proficiency may pay higher rates, up to $25-$30 per hour.

Some of the large companies mentioned here that hire full-time W2 employees offer employee benefits such as health insurance.

Equipment Needed

If you are considering these jobs, it’s important to note that they involve a significant amount of time on the phone. Therefore, having a quiet, distraction-free workspace is essential.

Additionally, access to a computer and high speed internet service is required. A noise-canceling headset may also be necessary for certain positions.

Home office with desk, chair, and computer

Where to Find Remote Phone Jobs

Virtual Receptionist Jobs

A virtual receptionist is a receptionist who works off-site, typically from a home office or a centralized call center.

Like an in-person receptionist, a virtual receptionist can answer calls, greet callers, and perform various administrative tasks on behalf of a business or organization.

Small business owners often use virtual receptionists as a cost-effective alternative to hiring an in-house receptionist. They can be available 24/7 to answer calls and provide assistance to customers.

These companies hire virtual receptionists to work from home answering calls.

Travel and Reservation Agent Jobs

Travel and reservation agents assist individuals and organizations in planning and booking their travel arrangements, such as flights, hotels, car rentals, and tours.

Agents have knowledge of different travel destinations, transportation options, and accommodation choices and can provide expert advice to their customers to help them make informed decisions about their travel plans.

These companies hire travel and reservation agents.

Telephone Interviewer Jobs

A telephone interviewer conducts surveys, research, or market research over the phone. Their main responsibility is to ask questions to respondents and record their answers accurately.

Some everyday tasks of a telephone interviewer can include reading survey questions, clarifying questions with respondents, and collecting and recording demographics.

Overall, a telephone interviewer’s role is to accurately and professionally collect data from respondents.

These companies frequently hire telephone interviewers.

Political and Fundraising Jobs

A political or fundraising phone agent is hired by a political campaign or a nonprofit organization to make phone calls and solicit donations or support from individuals.

Agents may also conduct surveys, gather data, and provide information about the candidate or organization. Political or fundraising phone agents are trained to engage with potential donors or supporters and persuade them to take action or make a contribution.

Technical Support Jobs

A remote technical support representative provides technical assistance and troubleshooting services to customers. Their primary responsibility is to diagnose and resolve technical issues that customers may encounter with software, hardware, or other technology-related products and services.

Tech support representatives must possess strong communication skills, patience, and the ability to explain technical concepts clearly and concisely. They may also document issues and solutions, escalate complex problems to higher-level support teams, and provide customer feedback to improve products and services.

These companies regularly hire remote technical support representatives.

Call Reviewer and Monitor Jobs

A call reviewer or call monitor is responsible for assessing and evaluating the quality of customer service that representatives provide during phone calls with customers.

Some call reviewers may act as customers by calling call centers and evaluating calls. They may also listen to recorded calls, provide feedback to representatives, and suggest areas for improvement. The goal is to ensure that representatives provide excellent service, follow company protocols and policies, and meet customer needs.

They also help identify training needs and assist in the development of training materials.

These companies periodically hire remote call reviewers or monitors.

Telemarketing Jobs

Telemarketers or telephone sales agents make unsolicited phone calls to potential customers or clients in order to sell a product or service.

Their job is to persuade individuals or businesses to buy a particular product or service, often using scripts or prepared sales pitches.

Telemarketers typically work for call centers and use automated dialing systems to make large volumes of calls.

These companies hire remote telemarketers and appointment setters. Some require previous sales experience.

Healthcare Call Center Jobs

A healthcare call center representative works for a healthcare organization and is responsible for answering calls and assisting patients and customers. They may schedule appointments, provide information about healthcare services, and help with insurance inquiries.

Healthcare call center reps must have strong communication skills, be knowledgeable about healthcare procedures, and have the ability to handle stressful situations with compassion and professionalism.

These companies regularly hire remote healthcare call center representatives.

Customer Service Jobs

A remote customer service representative provides customer support services to clients from a remote location, usually from home.

Remote customer service representatives typically answer incoming calls from customers, answer questions, and help them with their complaints or issues related to a product or service. They may also document customer interactions, escalate issues to higher-level support teams, and ensure customer satisfaction.

These companies hire customer service representatives to work from home, and many of these remote positions are virtual call center jobs.

Telephone Interpreting Jobs

Telephone interpreting is a service that allows people who speak a foreign language to communicate effectively over the phone with the help of an interpreter.

Telephone interpreting services can be used in various settings such as business, healthcare, legal and government agencies. The interpreter listens to the conversation and relays the message between both parties, ensuring an accurate interpretation of the spoken words.

To be considered for a telephone interpreting position, you must be fluent in two or more languages.

Telephone Mystery Shopper Jobs

A telephone mystery shopper is a person who poses as a regular customer and calls businesses to evaluate their customer service quality. The mystery shopper will then provide feedback on their experience, highlighting areas where the business excels and where improvements could be made.

The information gathered by the telephone mystery shopper is used by businesses to improve their customer service and increase customer satisfaction.

Telephone Psychic Jobs

A Telephone Psychic provides readings to clients over the phone. Clients can call the psychic’s phone number and receive a reading without visiting the psychic in person.

Telephone psychics use their abilities to tap into the client’s energy and provide insights, guidance, and predictions about their future. Some telephone psychics may use tools like tarot cards or astrology charts to assist them in their readings.

Final Thoughts

These work-from jobs offer a great opportunity for individuals who want to have the flexibility of working from the comfort of their own homes.

With advancements in technology and the rise of remote work, more and more companies are offering phone-based job opportunities that can be done remotely.

Whether you’re looking for a full-time job or just a way to earn some extra money in your spare time, these work-from-home jobs are worth looking into.