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Where to Find Remote Virtual Receptionist Jobs

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Companies That Hire Virtual Receptionists to Work From Home

 

If you love talking to people and you have an outgoing personality, working from home as a virtual receptionist could be for you.

Many companies would rather have their customers speak to a live person instead of leaving a message, or worse yet, just hanging up.

Companies can lose business if a live person doesn’t answer their calls, so many companies hire a virtual receptionist to take calls for them.

 

What is a Virtual Receptionist?

A virtual receptionist is just like a receptionist at a doctor’s office, law office, or any other business, but instead of performing their duties at the office, they work remotely, away from the company. And, instead of working for just one company, they often work for several at one time.

 

A virtual receptionist is similar to a virtual assistant because they help business owners with office tasks, except most of the work is done on the phone. 

 

Duties of a Virtual Receptionist

A few of the services performed by virtual receptionists include:

  • Answering incoming telephone calls.
  • Taking messages from callers.
  • Scheduling appointments.
  • Collecting personal information from callers.
  • Screening telephone calls for business owners.
  • Transferring calls to the appropriate people or departments.
  • Answering general questions regarding services or products.

 

Skills Needed

To become a virtual receptionist, you should possess the following skills.

  • People skills – You should have an outgoing personality and the ability to communicate with people easily.
  • Customer service skills – You should have a professional demeanor and a willingness to assist callers.
  • Communication skills – Since the job involves talking to customers, answering the telephone, and scheduling appointments, you need to have excellent communication skills a must, both verbal and written.
  • Typing skills – You should have excellent typing and keyboarding skills.
  • Computer skills – You should know how to operate a computer and various programs. You should also have basic troubleshooting skills. 
  • Organizational skills – Having excellent organizational skills is a must for a virtual receptionist as you may be working on several tasks at once. 
  • Time management skills – You should know how to schedule your time to get tasks completed and the ability to work unsupervised.

 

Equipment Needed

The equipment you will need to work as a virtual receptionist will include:

  • A quiet, distraction-free work area.
  • A desktop or laptop computer with up-to-date anti-virus software.
  • Reliable high-speed internet service.
  • Printer and scanner.
  • MS Office or Google Office Suite.
  • Noise-canceling headset.

Since each company will have its own requirements as to what equipment is needed, be sure to read them carefully. 

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Where to Find Work From Home Virtual Receptionist Jobs

 

Answer Connect   

This company offers answering services for various industries such as healthcare, legal, real estate, and insurance. They hire remote virtual receptionists for sales and support roles. They allow you to choose your own schedule. These are W2 employee positions, and the company offers benefits to eligible employees.

Answer First   

This company hires remote Customer Service Professionals for virtual receptionist roles. Some of the duties include taking messages, opening support tickets, taking orders, and scheduling appointments. You must be tech-savvy because part of the job involves troubleshooting computer and connectivity issues for callers. They don’t require any previous experience, and you are paid for talk time.

AnswerFone     

They focus on providing answering services for small businesses located across the United States and Canada. They require a typing speed of at least 40 words per minute, proficiency using a computer, and excellent communication skills, and you must also live in North America.

Back Office Betties    

This company focuses on answering services for small law firms. They hire Virtual Legal Intake Specialists to answer incoming telephone calls. They don’t require any previous legal experience and the starting pay is $15 to $18 per hour. You must live in AZ, NV, TX, or FL. 

Gabbyville  

This company hires remote virtual receptionists for various duties, including appointment reminders, message taking, call routing, and live answering services. They don’t post open positions on their website. If you’re interested in working with them, you’ll need to email your cover letter and resume’ to career@gabbyville. They’ll contact you if there’s an open position that you’re a good fit for.

PATLive    

They hire remote virtual receptionists in several states. You must live in the hiring state to be considered for a position. They require that you work a minimum of 25 hours per week and be available to work some weekends. The starting pay is $12 per hour. 

Smith   

This company hires remote virtual receptionists to take live telephone calls and live web chats. Some of the duties include collecting payments, transferring telephone calls, and booking appointments. The starting pay is $10 per hour and $11 per hour for bilingual receptionists.

Vicky Virtual 

This company provides virtual receptionist services to businesses, and they hire remote virtual receptionists living in the United States. They require a typing speed of at least 50 WPM. The starting pay is $10 per hour. Previous customer service or phone-based support experience is preferred but not required.

 

 

Other Places to Find Remote Virtual Receptionist Jobs

If you are looking for more virtual receptionist positions, then freelancing is a great option. You can offer your virtual receptionist services on freelancing websites and choose which jobs you want to accept. You can go here to see a list of freelancing sites.

 

 

 

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