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110 Places to Find Remote Customer Service Jobs

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These Companies Hire Customer Service Representatives to Work From Home

Online customer service is probably the most favored work-from-home job there is. And remote customer service jobs are plentiful and in demand. Hundreds of companies hire customer service representatives to work from home, and it seems that number increases every month.

The role of a customer service representative is an important one because they are often the first point of contact a customer has made with a company. For that reason, customer service representatives are the face of the company and must assist customers efficiently and professionally.

 

Education and Skills Needed for a Remote Customer Service Role

Many work-from-home customer service jobs don’t require any previous experience and only a high school diploma.

However, a few of the companies listed here require a college degree and are more technical.

The skills required for a remote customer service position include:

  • Excellent people skills.
  • The ability to remain professional.
  • A positive attitude.
  • Ability to adapt.
  • Ability to empathize with customers.
  • Outstanding written and oral communication skills.
  • Effective listening skills.

Equipment Needed 

Obviously, since remote customer service jobs require being on the telephone, you will need to have a distraction-free work area.

You’ll also need high-speed internet service, usually hard-wired. And, you will need a noise-canceling headset.

A few of the companies on this list will furnish a computer for you to work on after you have been hired.

If you are looking for a remote job in a customer service role, here are 110 companies that hire customer service representatives to work from home. I have listed the name that each company calls their role, so you’ll know what to look for when searching for their open jobs.

 

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Companies That Hire Work-From-Home Customer Service Representatives

 

15Five  

15Five is a software development company and hires Customer Support Specialists to work from home. 

1Password  

1Password is a password manager. This company is fully remote, so all employees work remotely from wherever they want. One of the remote positions they hire for is Customer Support Specialist. 

ABC Fitenss Solutions  

ABC Fitness Solutions, formerly known as ABC Financial, hires Customer Care Representatives to work from home helping customers.

Academy Sports + Outdoors 

They hire remote Contact Center Customer Service Associates, usually around the holidays.

Aclara 

Aclara hires remote Customer Service Representatives with two to three years of customer service experience.

Active Network   

This company hires remote Customer Service Representatives.

Agent Pronto 

Agent Pronto hires Client Specialists to work from home, helping home buyers and sellers.

Aha!    

Aha! is a roadmap software company. They are fully remote, and one of the positions they hire for is Customer Success Specialist. 

Airtable  

This company hires remote Customer Support Advocates.

Allstate 

This insurance company hires remote employees for a variety of roles, including Customer Insurance Representatives. 

Alorica 

This company hires Customer Service Representatives to work from home. Many positions don’t require any previous experience.

Amazon  

The tech giant hires remote employees for a variety of roles, including Seasonal Customer Service Representatives. 

American Express  

American Express hires Customer Care Professionals to work from home, helping their charge cardholders.

American Health Connection 

Based in Beverly Hills, California, this company hires remote Patient Services Representatives who have at least two years of working medical knowledge. 

AmeriFlex    

AmeriFlex provides benefits solutions services, and they hire remote Customer Service Representatives who have at least two years of customer service or call center experience.

Answer Financial 

This company is owned by Allstate and hires remote Customer Service Agents. 

Anthem 

Anthem is a health insurance company that hires remote Customer Care Representatives. You’ll need to type the word “remote” into the keyword area in order to view all of their work from home jobs.

Asurion 

This company hires remote Customer Service Representatives. They require at least one year of previous customer service experience.

Bevy   

Bevy is a virtual events platform that hires remote Customer Support Representatives to assist customers using the platform.

Blackboard 

Blackboard is an online teaching application that hires remote Customer Service Advisors.  

BoomTown   

This company hires Client Care Coordinators to work from home.

BroadPath Healthcare Solutions   

BroadPath provides outsourced business and technology services to healthcare professionals and hires remote Customer Care Representatives with at least two years of call center experience.

Capital One  

Capital One hires work-at-home Customer Contact Center Associates and Customer Service Representatives that live within 100 miles of the hiring location.

CareCentrix   

CareCentrix offers rehabilitation, specialized medical care, and home health services and hires remote Client Services Specialists and Customer Solutions Experts.

Cigna 

This company hires remote employees for a wide variety of roles, including Customer Service Advocates. 

CIOX Health  

This company offers information management services to healthcare professionals and is headquartered in Alpharetta, Georgia, and they hire remote Client Service Representatives. 

ClipboardHealth   

This company hires Customer Support Agents to work from home.

Close.io  

Close is a software company and hires Customer Success Associates to work from home.

Clutter  

This moving and storage technology company hires remote Customer Service Specialists.

Coffee Meets Bagel  

This dating website hires Customer Support Representatives to work from home. A bachelor’s degree is required.

Collage.com 

Collage.com hires Seasonal Remote Customer Service Representatives.

CommentSold   

CommentSold is an online platform selling. They hire Customer Support Specialists to work from home.

Concentrix 

This contact center hires remote Customer Service Representatives. 

Conduent 

Conduent is a call center that hires remote Customer Service Representatives.

Cotiviti   

Cotiviti is a healthcare services company that hires remote Call Center Representatives.

CPSI 

CPSI is a healthcare computer programming company and hires remote Customer Service Representatives for their call center.

Crossover 

This company hires remote Customer Support Agents.

Customer Direct 

This call center hires Customer Care Agents to work from home.

CVS Health  

CVS is a well-known retail pharmacy and a healthcare company and hires remote Customer Service Representatives for their call center.

Direct Interactions 

They hire Customer Service Agents to work from home.

Esurance  

Esurance is an insurance company owned by Allstate. They hire Customer Service Representatives to work from home. 

Evolent Health  

Evolent Health is a healthcare services company that hires remote Intake Coordinators to register patients.

Forward   

Forward provides preventive healthcare services. This company hires remote Care Coordinators living in AL, AZ, FL, IA, KY, MN, MO, NC, ND, SC, SD, TX, and UT. 

Gametime 

This company hires remote Fan Happiness Associates who live in AL, AK, AZ, CO, HI, MI, NM, NC, OH, Ok, OR, TN, UT, or WA.

Glooko   

Glooko is a diabetes monitoring software company, and they hire remote tech-savvy Customer Support Specialists to assist customers in using the software. 

Grand Rounds  

Grand Rounds is a healthcare software services company, and they hire remote Care Coordinators to assist customers. 

Hopin  

This company is totally remote, so all of its employees work from home. One of the positions they hire for is Customer Support Specialist.

Humana  

Humana is a large health insurance provider headquartered in Louisville, Kentucky, and they hire Customer Service Representatives to work from home.

InfoCision  

InfoCision is a call center that hires Customer Service Specialists to work from home.

Iubenda   

Iubenda hires remote Customer Success Agents worldwide.

Kasa   

Kasa is an online rental platform that hires remote Guest Experience Specialists.

KeyMe  

This company hires remote Customer Experience Representatives. 

Kraken  

Kraken is a cryptocurrency buy and sell platform and hires Client Engagement Specialists to work from home.

LaCalle Group  

This company hires Support Specialists to work from home.

Liberty Mutual 

Liberty Mutual is an insurance company that hires remote Customer Service Representatives.

Lincoln Financial Group  

They hire remote Customer Service Representatives.

Lumen  

Lumen hires remote Customer Success Support Representatives.

Magellan Health  

Magellan is a healthcare services company headquartered in Scottsdale, Arizona, and they hire remote Customer Care associates for different shifts.

Manulife Financial  

Manulife Financial hires Customer Service Representatives to work from home. 

McKesson  

McKesson is a global pharmaceutical and healthcare company headquartered in Irving, Texas, that hires Customer Support Specialists to work from home.

MURAL   

MURAL is a digital workspace platform. They hire tech-savvy remote Customer Support Representatives.

Nelnet  

Nelnet offers financial and student loan services and hires Customer Service Representatives to work from home.

Nordstrom  

Nordstrom is a luxury department store chain that hires seasonal Customer Care Specialists to work from home.

Norwegian Cruise Line  

NCL is a cruise line that hires Reservation Agents to work from home.

Omni Interactions  

Omni Interactions is a call center, and they hire Customer Service Representatives to work from home.

OneSupport 

OneSupport is a call center that hires Client Support Representatives to work from home.

Ontrak 

Ontrak is a technology-based healthcare management services company headquartered in Los Angeles, California. They hire Client Service Representatives to work from home.

Outschool  

Outschool offers online classes for children. They hire Customer Support Representatives to work from home.

Paddle    

Paddle is a SaaS company and hires tech-savvy Customer Support Specialists to work from home.

PatientPop    

PatientPop is a platform for healthcare providers. They hire remote Customer Support Representatives.

Paycor  

This company hires Customer Advocates to work from home.

PNC  

PNC is a large bank that hires Customer Service and Support Representatives to work from home.

Privia Health 

This company offers technology-based healthcare management services and hires Customer Experience Specialists to work from home.

Progressive  

This insurance company hires Customer Service Representatives to work from home helping their customers.

Qualfon  

This contact center hires Customer Service Representatives to work from home.

Raisley  

Raisley is an online fundraising platform that hires Customer Success Specialists to work from home.

Ready  

Ready is a virtual healthcare platform, and they hire remote Customer Experience Representatives.

Sendwave  

Sendwave is a mobile application used for sending money to Africa. They hire Call Center Representatives to work from home. 

Sedgwick  

Sedgwick is a healthcare services company and regularly hires Service Center Representatives to work from home. 

Service 800 

They hire remote Customer Service Representatives who live in FL, IA, MN, ND, SD, TX, or WI.

Sitel  

Sitel is call center that hires remote Customer Service Representatives.

Snappy Kraken  

This company hires remote Customer Success Specialists with at least three years of customer service experience.

Sutherland 

This contact center hires remote Customer Service Representatives. 

SwimOutlet 

SwimOutlet is an online swimwear retailer. They hire seasonal Customer Service Representatives to work from home.

SYKES  

SYKES is a contact center that hires Customer Service Representatives to work from home.

Teleperformance 

This call center hires remote Customer Service Representatives in many different states.

The Hartford  

This financial and insurance services company headquartered in Hartford, Connecticut, hires remote Customer Care Representatives and Call Center Sales Agents.

Transcom  

This contact center hires Customer Service Representatives to work from home. 

TriWest Healthcare Alliance  

TriWest is a healthcare administrator that hires remote Patient Services Representatives. 

TTEC 

This call center hires remote Customer Service Representatives. 

U-Haul  

This moving equipment company hires Roadside Assistance Agents and Inbound Sales and Reservation Agents to work from home.

UnitedHealth Group  

UnitedHealth is a large health insurance company headquartered in Minnesota, and they hire remote Customer Service Representatives. 

Unum  

They hire remote employees for a variety of roles, including remote Customer Service Specialists. 

US Bank  

This large financial institution hires Customer Service Representatives to work from home.

Vacasa    

Vacasa offers vacation rental management services and hires Customer Experience Agents to work from home helping customers.

Verizon 

This cell phone service provider hires remote Customer Service Representatives in certain states. 

VIPdesk Connect  

This call center hires Customer Service Representatives to work from home, and they allow you to work when you want.

Walgreens  

This large chain of pharmacies hires Call Center Specialists to work from home helping their customers.

Wayfair  

They hire virtual Customer Service Agents to work from home helping their retail customers.

Webstaurant Store 

They hire Customer Solutions Specialists to work from home in a few states. 

West Marine 

West Marine is an outdoor sporting retailer that hires remote Customer Service Associates. 

Wex 

This technology company hires remote Customer Solutions Specialists.

Whirlpool   

Whirlpool is a well-known manufacturer of appliances. They hire Customer Service Representatives to work from home.

Whoop 

This company hires Membership Services Representatives to assist their members.

Williams-Sonoma  

Williams-Sonoma is a home furnishings and kitchenware retailer and hires seasonal Customer Service Agents to work from home. 

Working Solutions  

Working Solutions is a call center that hires remote Customer Service Representatives. 

Wrench  

Wrench hires remote Customer Service Representatives living in Arizona, Florida, Georgia, Illinois, Indiana, Nevada, North Carolina, Ohio, Oregon, Tennessee, and Texas.

Wrrk 

Wrrk offers on-demand staffing for companies and hires remote Customer Service Representatives who have at least one year of customer service experience.

Zapier  

This company hires tech-savvy Customer Support Champions to work from home.

Zotec Partners  

This company provides healthcare services and hires Customer Services Representatives to work from home.

 

Final Thoughts

Keep in mind that some of these companies may not be hiring at this time, so check them regularly for new job openings. You can also sign up to receive alerts when they post new jobs.

Also, be sure to check the hiring now section of the blog for new remote customer service jobs.

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