16 Remote Customer Service Jobs That Pay $20 Per Hour

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Are you tired of the daily commute and longing for a work-from-home job that pays well? Are you tired of sifting through customer service job listings only to find jobs that pay peanuts?

When it comes to working from home, many people picture themselves in their pajamas, sipping coffee, and answering calls from their cozy home office. However, some people shy away from these types of jobs, thinking that customer service jobs don’t pay much.

Contrary to popular belief, not all remote customer service jobs come with a meager paycheck. In this blog post, I’ll provide a list of 16 companies that hire customer service representatives to work from home and start at $20 per hour or more, meaning you can earn a decent salary while enjoying the perks of working from home.

Say goodbye to the notion that remote customer service jobs mean settling for less – it’s time to discover a world where your skills are recognized, and your wallet gets a well-deserved boost.

Where to Find Remote Customer Service Jobs Starting at $20 Per Hour

1) American Express

If you’re looking for a high-paying work-from-home customer service job, American Express may be just what you need. 

With starting pay at $20 per hour or higher and opportunities for bonuses and benefits, this company values its customer service representatives. It provides them with the tools they need to succeed.

2) American Family Insurance

With a starting pay of $23 per hour and excellent benefits, American Family Insurance is an ideal choice for those looking to work from home as a customer service representative. 

The company offers comprehensive training and career advancement opportunities, making it an attractive option for those seeking long-term employment.

Applicants need to be able to handle difficult customers professionally, along with having excellent verbal and written communication skills.

3) Billtrust

Billtrust is a leading provider of payment cycle management solutions, and they offer remote customer service jobs starting at $21 to $27 per hour. 

With full-time positions that come with benefits such as medical coverage and paid time off, this is an excellent opportunity for those looking for a stable work-from-home job.

Applicants should have excellent computer skills and previous customer service experience.

4) Bloomerang

Bloomerang is a software company that provides donor management and fundraising solutions. 

They offer full-time remote customer service positions starting at $24 per hour, with options for career advancement and flexible schedules.

They require previous experience working in a fast-paced environment and prior customer service experience.

5) Brightree

Brightree offers software solutions for the healthcare industry, and they hire remote customer service representatives starting at $21 per hour. With paid training and opportunities for advancement, this is a great opportunity for those interested in the healthcare field.

They require customer service representatives to have outstanding computer skills and prior SaaS experience.

6) Ellevest

Ellevest is a financial services company that focuses on helping women achieve their financial goals. 

They offer remote customer service positions with a starting pay of $21 to $23 per hour, depending on experience and qualifications. Along with competitive compensation, they also provide benefits like health insurance, retirement plans, and parental leave.

Candidates should have previous experience in customer service and strong communication skills. Knowledge of financial services is a plus but not required.

7) Fanatics

Fanatics is a leading sports merchandise company offering remote customer service positions that start between $20 and $25 per hour. As a customer service representative, you’ll have the opportunity to work with passionate sports fans and assist them with their purchases and inquiries.

The company also provides paid training and benefits, making it an attractive option for those looking for stability and growth in their career. 

8) Gusto

Gusto is a rapidly growing company that offers customer service jobs with a starting pay of $21 per hour. 

With its focus on creating an enjoyable and dynamic work culture, Gusto is an excellent choice for anyone looking to work from home in the customer service field. Employees also receive health benefits, paid parental leave, and even pet insurance as an added bonus.

9) Help Scout

Help Scout is a customer service software company that offers remote positions for customer support specialists. With a starting pay of $20 per hour and flexible schedules, this could be an excellent opportunity for those looking to work from home in the tech industry.

The role requires individuals with strong writing skills, empathy, and problem-solving abilities. Previous experience in support or customer-facing roles is preferred.

10) MetLife

Another great choice for a work-from-home customer service role is MetLife, which offers positions with a starting pay of $20 per hour. 

Applicants need at least two years of previous customer service experience and experience in financial service or insurance.

11) Muck Rack

Muck Rack is a popular media outlet that offers remote customer support roles, paying $27 per hour. The company values its employees and provides them with opportunities to grow within the organization.

A minimum of two years of experience in customer service is required, along with the ability to work independently and excellent time management skills.  

12) Pie Insurance

Pie Insurance is a growing company that provides workers’ compensation insurance to small businesses. They frequently hire remote customer service representatives with competitive starting pay between $20 and $24 per hour. The job entails responding to customer inquiries, providing product information, and troubleshooting issues.

Ideal candidates will have excellent communication skills, the ability to multitask and solve problems quickly, and a solid motivation to provide exceptional customer service. 

13) Prudential

Prudential is a large, well-known insurance company that offers remote customer service positions with a starting pay of $20 per hour or more. Along with competitive pay, they also offer benefits like medical, dental, and vision insurance.

Applicants should have previous experience in customer service and excellent communication skills. Knowledge of the insurance industry is a plus but not required.

14) Symetra

Symetra is a financial services company that hires customer service representatives to work remotely. With a competitive pay of $21 to $28 per hour and opportunities for career growth, this could be the perfect fit for someone looking to establish themselves in the finance industry.

The position requires strong problem-solving skills, as well as excellent communication and organizational abilities. Previous experience in customer service or the finance industry is preferred.

15) WebstaurantStore

WebstaurantStore is an online restaurant supplier that hires remote customer service representatives to help customers with orders and inquiries. With a starting pay of $25 per hour, this company offers competitive compensation and the flexibility to work from home.

The ideal candidate should have a strong customer service background and excellent communication skills. Additionally, knowledge of restaurant equipment and supplies would be beneficial for this role.

16) Zapier

Zapier is a popular automation tool that hires remote customer champions to assist their customers. With a starting pay of $28 per hour, this company offers competitive compensation and an opportunity to work with cutting-edge technology.

Ideal candidates should have excellent problem-solving skills and be familiar with the Zapier platform. Previous experience in customer service or technical support is preferred.

Final Thoughts

From well-known companies like American Express and Prudential to up-and-coming companies like Zapier, there are plenty of opportunities for remote customer service jobs that pay $20 per hour or more.

With the flexibility of working from home and competitive compensation, these jobs offer a great balance between work and personal life.

So, if you’re looking for a remote job that pays well, be sure to check out these 16 companies and see which one is the perfect fit for you.

Remember to update your resume and highlight any relevant skills or experience that align with the job requirements. And remember to showcase your enthusiasm for remote work and excellent customer service skills during the interview process.

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