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Work From Home Insurance Jobs

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The work-from-home model has revolutionized various industries, and the insurance sector is no exception. As more companies continue to adapt to the evolving demands of the modern workforce, remote insurance jobs have surged in popularity, offering professionals flexibility and the convenience of working from their own homes.

Whether you’re an experienced insurance professional or someone looking to break into the industry, remote insurance jobs present an exciting and viable career path.

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Types of Insurance Jobs

Insurance is a diverse industry, and as such, there is a wide range of roles that can be done from home.

Here are just a few examples:

Customer Service Representatives

Handle incoming calls and emails from clients, providing information about insurance policies, processing claims, and addressing any concerns or complaints.

Underwriters

Evaluate risks associated with insurance applications to determine coverage and premiums. They assess an individual’s or organization’s potential for risk, considering factors such as health, age, occupation, and claims history.

Claims Adjusters

Investigate insurance claims to determine the extent of coverage and negotiate settlements with policyholders. Some adjusters work remotely solely by telephone or online communication.

Insurance Agents

Promote and sell various types of insurance policies to individuals and businesses. They may also assist with renewals, claims, and policy changes from a remote location.

Actuaries

Use mathematical models to analyze data and calculate the probability of an event, such as an accident or natural disaster. They help insurance companies determine appropriate premiums based on risk analysis.

Education and Skills Needed to Work in Insurance

While specific education and skills may vary depending on the role, most insurance jobs require at least a high school diploma or equivalent.

Many roles also require a bachelor’s degree in a related field, such as business, finance, mathematics, or economics.

In addition to education, there are certain skills that are highly valued in the insurance industry.

These include:

  • Analytical Skills: Ability to analyze data, assess risk, and make informed decisions. Crucial for underwriters, actuaries, and claims adjusters.
  • Communication Skills: Strong verbal and written communication skills are essential for customer service, sales, and claims-handling roles.
  • Customer Service Skills: Ability to handle inquiries, provide information, and resolve issues effectively.
  • Attention to Detail: Important for roles that involve reviewing policies, claims, and other documents to ensure accuracy and compliance.
  • Sales and Marketing Skills: Skills in persuasion, negotiation, and customer relationship management are key for roles in insurance sales and marketing.
  • Technical Skills: Proficiency with insurance software, databases, and other technology used in the industry. Actuaries need strong skills in statistical software and data analysis tools.
  • Problem-Solving Skills: Ability to find solutions to complex problems, especially important for claims adjusters and risk managers.
  • Financial Literacy: Understanding financial principles and the ability to apply them is particularly important for underwriters, actuaries, and financial analysts.

Certifications and Licenses

Insurance Licenses

Many roles, particularly in sales and claims adjusting, require state-specific licenses. For example, a Property and Casualty license or a Life and Health insurance license.

Professional Designations

Unlike insurance licenses, professional designations in the insurance industry are generally not mandatory, but they are highly beneficial and often recommended.

Designations include:

  • Chartered Property Casualty Underwriter (CPCU)
  • Certified Insurance Counselor (CIC)
  • Certified Risk Manager (CRM)
  • Fellow of the Casualty Actuarial Society (FCAS) or Fellow of the Society of Actuaries (FSA) for actuaries
  • Associate in Claims (AIC)

Continuing Education

The insurance industry often requires ongoing education to maintain licenses and stay updated with industry regulations and trends.

Where to Find Information About Licensing

Each state has different rules and regulations regarding insurance licenses. Your state’s Department of Insurance should have information on licensing requirements, available classes, and all related costs.

The Insurance Information Institute offers a list of all State Insurance Departments.

Insurance Companies That Hire Remote Employees

Allstate

Allstate offers flexible work arrangements, including fully remote and hybrid positions. Roles include claims adjusters, customer service representatives, sales agents, and underwriters.

Allstate also offers a comprehensive training program for new hires.

Progressive

Progressive provides remote opportunities for various roles, including claims representatives, sales agents, and customer service representatives.

They offer a robust benefits package and paid training programs.

SimplyInsured

SimplyInsured is a technology company that offers health insurance plans for small businesses.

They offer remote positions in marketing, sales, and customer success.

Florida Blue

Florida Blue offers remote positions for licensed insurance agents and customer service representatives.

They also provide a comprehensive training program and benefits package.

The Hartford

The Hartford offers remote positions for claims adjusters, customer service representatives, and underwriters.

They also have a program specifically for remote sales agents. The company has received recognition for its remote work culture.

Unum

Unum offers remote positions for individuals in various roles, such as customer service, claims processing, and sales.

They also have a comprehensive virtual training program for new hires.

Liberty Mutual

Liberty Mutual has both remote and hybrid positions available in areas such as claims management, underwriting, and customer service.

They also offer an outstanding benefits package and professional development opportunities.

MetLife

MetLife offers remote positions for roles such as customer service representatives, claims adjusters, and sales agents.

They also provide a comprehensive virtual training program for new hires.

Cigna

Cigna offers remote positions in various departments, including customer service, sales, and healthcare.

They also have a comprehensive virtual training program for new hires.

Farmers

Farmers offers remote positions for claims adjusters, underwriters, sales agents, and customer service representatives.

They also have a structured training program for new hires.

Aetna (a CVS Health company)

Aetna, a healthcare and insurance company, offers remote positions for customer service representatives, claims adjusters, underwriters, case managers, and other roles.  

They also offer comprehensive virtual training programs.

Pie Insurance 

Pie Insurance hires remote employees for various roles, such as customer success managers and sales representatives.

They also offer a fully remote onboarding process and provide the necessary equipment for remote work.

More Places to Find Remote Insurance Jobs

If you’re looking for more places to find remote insurance jobs, TTEC is a call center services company that periodically hires Healthcare Licensed Insurance Agents.

Also, All Web Leads is a marketing company that does marketing for insurance companies. They hire remote employees for several insurance positions.

Final Thoughts

Remote work is becoming progressively popular in the insurance industry, and many companies offer a variety of virtual positions with competitive benefits.

So, if you are considering a career in insurance, keep an eye out for remote job opportunities at these top companies and others in the industry.

Remember to always do your research and thoroughly review job descriptions before applying to ensure that the role is a good fit for your skills and career goals.

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