Remote Jobs at OutPLEX

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Working from home has become a popular option for many people recently, and the demand for remote jobs has skyrocketed. However, not everyone has the skills or experience required to land a work-from-home job. 

Fortunately, OutPLEX call center offers employment for newbie and seasoned workers alike. OutPLEX is an innovative organization that helped to pioneer remote job opportunities and is a great way to start your career in the ever-growing field of remote work.

This company is always looking for customer service representatives to assist customers via telephone and live chat.

About OutPLEX

OutPLEX is a US-based customer service outsourcing company that has been in business since 2001. The company’s corporate office is located in Fort Lauderdale, Florida, but they also have offices in Columbia and the Dominican Republic. 

OutPLEX specializes in providing call center services to businesses, such as customer service support and technical assistance. Some of the different industries they service include retail, healthcare, banking, hospitality, and travel.  

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About the Customer Service Representative Role

What Does a Customer Service Representative Do?

Customer service representatives at OutPLEX are responsible for providing customer support and assistance to customers. 

They provide help with inquiries regarding products or services, troubleshoot issues, answer questions, and handle billing or payment matters. 

Customer service representatives are the first point of contact for customers, so it’s important to have excellent communication skills and be able to think on your feet. 

Education and Skills Needed

Most customer service representative positions require a high school diploma or GED. The company prefers applicants with customer service experience, but it’s not always necessary. 

Applicants should be able to type between 30 and 50 words per minute with no errors and have outstanding grammar and spelling.

Other basic skills include problem-solving, time management, communication, and multitasking. 

OutPLEX also looks for applicants who are comfortable working in a remote environment and have the necessary technology.

Technical Requirements

To work remotely with OutPLEX, applicants will need to have a computer and reliable internet access. They’ll also need to have specific software installed on their computer, like a word processor, spreadsheet program, and web browser. 

OutPLEX recommends applicants have the latest version of Windows or Mac OS installed on their computer. They should also have a headset with a microphone so that they can communicate effectively with customers over the phone or via video calls. 

Pay and Benefits

Pay rates vary depending on experience, but most customer service representatives receive a base hourly rate of $12 per hour. 

Customer service representatives with OutPLEX are hired as independent contractors, so no employee benefits are offered.


The training process typically lasts anywhere from two to six weeks, depending on the role you’re hired for. In training, you’ll learn about the products and services offered by the client you’ll be handling calls for.

The company pays for all training.


OutPLEX offers flexible scheduling options for their customer service representatives. Employees can work full-time or part-time and may be able to choose their own hours. 

Want to Apply?

If you’re interested in applying for a work-from-home job with OutPLEX, visit their website here to get started. 

Final Thoughts

Working from home with OutPLEX call center is an excellent option for anyone looking for a work-from-home job. With a few key requirements and the right mindset, you can become a successful remote employee for OutPLEX. 

Looking for More Remote Jobs?

If you’re looking for more remote jobs, be sure to check out the hiring now section to view current job leads.   

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