Remote Customer Service Jobs That Provide a Computer

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These Work From Home Customer Service Jobs Send a Computer

Customer service is a popular work-from-home job, and remote customer service jobs are in high demand. Customer service jobs no longer need to be performed in a centralized location and can easily be performed remotely from home.

Customer service representatives can often be the first point of contact a customer has made with a company. For that reason, customer service representatives are the face of the company and must answer questions and resolve customer issues efficiently and professionally.

Luckily, you don’t always need to have your computer to work from home as a customer service representative. The companies below provide equipment to their remote customer service representatives.

Education and Skills Needed

To work from home as a customer service representative for these companies, you must have a high school diploma or a GED. However, some companies may require a college degree if the job is more technical.

Some of the skills needed include basic keyboarding skills, problem-solving skills, a willingness to assist customers, excellent communication skills, and the ability to remain calm during stressful situations.

Equipment Needed

Even though you won’t need a computer, there are still other things you’ll need.

Since most of these jobs will require customer contact and are telephone-based, you will need to have a quiet, distraction-free work area. You’ll also need high-speed internet service, usually hard-wired. And, you will need a noise-canceling headset.

Some of the companies listed here will pay for internet service, and there are a few that will pay to set up your entire home office.

ABC Fitness Solutions

ABC Fitness Solutions hires remote Technical Support Service Representatives. They provide equipment and hardware. You will need to have high-speed, hard-wired internet service.

Active Network

They hire remote Customer Service Representatives. You will need high-speed internet, and they will provide you with a computer.

Allstate

This well-known insurance company hires Customer Service Representatives to work from home. They supply a computer and peripherals.

Amazon

Amazon hires remote Seasonal Customer Service Representatives. You must have high-speed internet and a landline telephone and they provide a computer.

American Express

They hire Virtual Travel Consultants and Virtual Customer Care Representatives. They provide all the equipment, and they will pay to have internet and telephone service installed, but it can only be used for business purposes.

Answer Financial

This company is owned by Allstate and hires remote Customer Service Agents. They provide all equipment, and you must have high-speed, hard-wired internet service.

Anthem

Anthem hires remote employees for a variety of roles, including Membership Representatives, and provide all the equipment.

Aspira

This company hires remote Call Center Agents. You must have high-speed hard-wired internet and a landline telephone, and they provide a computer.

BroadPath

This company hires remote employees for a variety of roles, including Member Service Representatives, Customer Care Representatives, and Patient Care Coordinators. You must have high-speed internet and supply a computer.

Capital One

Capital One hires work-at-home Customer Contact Center Associates, Customer Service Representatives, and Fraud Contact Center Associates. All equipment is provided, but they require that you live within 100 miles of the hiring location.

Cigna

This company hires remote employees for a wide variety of roles, including Customer Service Advocates. They provide all the equipment and pay for internet service.

Fleetio

This company hires remote employees for a variety of roles, including Customer Support Specialists. They supply all remote employees with a Mac Laptop.

Hilton

They hire Reservation Agents to work from home. You will need to have high-speed, hard-wired internet, a landline telephone, and a monitor, and they provide a computer, keyboard, and mouse.

Hopin

This company is totally remote, so all of its employees work from home. They hire remote Customer Support Specialists and provide an $800 home office setup.

Humana

Humana is a large health insurance provider headquartered in Louisville, Kentucky. They hire Customer Service Representatives to work from home and supply a laptop.

KellyConnect

They hire telephone and chat Customer Service and Technical Support Representatives to work from home. You will need to have high-speed, hard-wired internet and a landline telephone. They provide a computer, 2nd monitor (for chat positions), a headset for phone positions, headphones for training, a mouse, and a keyboard.

KeyMe

This company hires remote Customer Experience Representatives. They offer a remote budget to set up your home office and an internet stipend.

Manulife Financial

Manulife Financial hires Customer Service Representatives to work from home, and they supply all the equipment.

PNC

They hire remote Customer Service and Support Representatives, and they supply all the equipment.

Privia Health

They hire remote Customer Experience Specialists. You must provide a private, quiet workspace and high-speed internet, and they provide the equipment.

Progressive

Progressive hires remote Customer Service Representatives. You’ll need high-speed, hard-wired internet, and they provide all the equipment.

Sedgwick

They regularly hire Service Center Representatives and Email Customer Support Reps to work from home, and they provide equipment.

The Hartford

This company hires remote employees for a variety of roles, including Customer Service Representatives, and provides all equipment.

UnitedHealth Group

UnitedHealth Group hires Customer Service Representatives to work from home, and the company supplies all equipment.

Unum

They hire remote employees for a variety of roles, including remote Customer Service Specialists. You will need to have high-speed, hard-wired internet, and they provide the equipment.

Wayfair

They hire virtual Customer Service Agents to work from home. You will need to have high-speed, hard-wired internet plus a quiet workspace, and they provide all the computer equipment.

West Marine

West Marine hires remote Customer Service Associates and Digital Customer Service Associates (for chat). You must have wired, high-speed internet, a phone line provided by a major carrier, and a second monitor. They will provide a laptop, keyboard, and mouse.

Final Thoughts

It’s important to remember that the equipment that a company sends you is not yours. You will need to take care of it because you will need to return the equipment to the company if you leave the job.

Also, most companies have policies regarding what software can be downloaded on their devices. It is not recommended that you download any unauthorized software as it could be grounds for termination.

Looking for More Work-From-Home Companies Like This?

If you are looking for more companies that supply equipment to remote employees, you can see a complete list here.