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Remote Customer Service Jobs at Beyond Finance

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Are you looking for a rewarding career in remote customer service? Beyond Finance offers exciting opportunities for people seeking to make a positive impact while working from the comfort of their own homes. 

Working remotely as a customer service representative with Beyond Finance is ideal for those who are passionate about helping people due to the company’s commitment to financial empowerment and assistance. 

Beyond Finance specializes in providing personalized debt management solutions, allowing customer service representatives to make a meaningful impact by aiding individuals in navigating and improving their financial situations. 

The remote nature of the role provides flexibility, enabling employees to connect with clients from the comfort of their homes while offering crucial support and guidance. This position not only aligns with the desire to assist others but also allows for a fulfilling career contributing to the financial well-being of people in need.

This company is always seeking forward-thinking individuals to join its rapidly growing company. Whether you’re an experienced professional or just starting your career, working as a remote customer service representative at Beyond Finance could be your perfect role.

About Beyond Finance

Beyond Finance is a leading financial technology company specializing in debt settlement and personal loans. 

Founded in 2016, Beyond Finance offers innovative solutions to help individuals struggling with debt find their way to financial freedom. With a mission to provide personalized support and transparency throughout the entire process, Beyond Finance has quickly become a trusted name in the industry.

Headquartered in Chicago, IL, Beyond Finance has been in business for over seven years and continues to expand its reach and impact. With a team of dedicated professionals who are passionate about making a worthwhile difference in people’s lives, Beyond Finance is committed to providing exceptional customer service and delivering top-notch financial solutions.

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Home office with desk, chair, and computer for working from home

About Remote Customer Service Roles at Beyond Finance

Duties

As a remote customer service representative at Beyond Finance, you will be responsible for providing exceptional support to customers through a variety of communication channels such as phone, email, and chat. Your main duties will include:

  • Assisting customers with inquiries related to debt settlement and personal loans.
  • Providing solutions and recommendations based on customer needs and company policies.
  • Maintaining detailed and accurate records of all customer interactions and transactions.
  • Collaborating with other departments to resolve complex issues and escalate when necessary.
  • Staying up-to-date on industry trends, products, and services to better serve customers.
  • Upholding the company’s values and maintaining a high level of professionalism in all interactions with customers.

Education and Skills Required

To excel in a remote customer service position at Beyond Finance, candidates should possess the following qualifications and skills:

  • High school diploma or equivalent; a college education is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Proficient in using technology, including Microsoft Office and customer service software.
  • Strong work ethic and ability to work independently with minimal supervision.

Technical Requirements

To ensure a seamless remote working experience, Beyond Finance requires you to have a quiet and distraction-free home office space. You must also have a reliable high-speed internet connection.

The company may provide equipment since no computer requirements are listed. However, there is no confirmation of this.

Training

All training for customer service positions with Beyond Finance is completed remotely and paid for by the company.

Schedules

This company’s call center is open seven days per week. The hours of operation are Monday through Friday, 10:30 AM to 10:00 PM Central Standard Time, and Saturday and Sunday, 8:30 AM to 8:00 PM Central Standard Time.

You will be required to work shifts at any time within these hours.

Pay and Benefits

Beyond Finance doesn’t have the pay listed for customer service representatives. However, according to Glassdoor, the pay range for this role is $35,000 to $49,000 yearly or roughly $16.82 to $23.55 per hour.

The company offers a benefits package to full-time eligible employees. Benefits include vision, dental, and medical insurance coverage, paid time off, paid holidays, a matching 401K plan, and more.

Want to Apply?

If Beyond Finance sounds like a company you would be interested in, you can go here to view all open positions and apply.

Final Thoughts

Don’t miss out on the opportunity to join a company that values its employees’ well-being and promotes personal and professional growth.

Working as a customer service representative at Beyond Finance allows you to make a positive impact while still enjoying the flexibility and comfort of working from home.

Being part of Beyond Finance means joining a community of impassioned individuals dedicated to helping others achieve financial freedom. If you’re someone who is driven, empathetic, and looking for a meaningful career, consider applying for a remote customer service role at Beyond Finance today.

Looking for More Remote Jobs?

If you’re looking for more remote jobs, be sure to check out the Hiring Now section to view current job leads.  

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