50 Not so Well-Known Places to Find Remote Customer Service Jobs

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Customer service is one of the more popular work-from-home jobs, and it seems these jobs have become increasingly more popular over the last several years. And many new start-up companies are letting their Customer Service Representatives work remotely.

Can You do Customer Service From Home?

Absolutely yes! In fact, hundreds of companies hire customer service representatives to work from home. Some of these companies have moved their customer service departments away from a centralized location, or they have a mix of some reps working on-site and some working remotely.

The companies listed below are only a handful of the companies that hire virtual customer service representatives. These are not the typical well-known call centers that most people recognize, and many of these are relatively new companies that hire remote CSRs.

Education and Skills Needed for Remote Customer Service Jobs 

Most will require you to have at least a high school diploma or a GED. However, some of the customer service jobs listed here are technical in nature and require a bachelor’s degree or previous tech experience.

Some of the necessary skills you’ll need are a positive attitude and willingness to help customers. 

You should also be able to type at least 35 words per minute and have basic computer knowledge.

Equipment Needed

In order to work for any of these companies, you’ll need to have a private work area, a computer with hard-wired, high-speed internet, a noise-canceling headset. 

Each company has its own set of requirements, so be sure to read them carefully.

How Much do Remote Customer Service Representatives Make?

The pay for remote customer service jobs varies according to the company. According to Glassdoor, the average salary for a customer service representative working from home is $33,654, or about $16.17 per hour. However, it can typically be anywhere between $11 and $22 per hour.

These Not so Well-Known Companies Hire Remote Customer Service Representatives

 

15Five  

Software development company. This company hires Customer Support Specialists to work from home. According to Glassdoor, the pay for this position is between $43,624 and $56,919 yearly, or roughly $20.97 – $27.36 per hour.

1Password   

Password manager. This company is fully remote, and all employees work remotely from wherever they want, as long as they have a reliable internet connection. One of the remote positions they hire for is Customer Support Specialist. The company offers employees a tech allowance for their equipment.

Agent Pronto     

Agent Pronto is a real estate agent services company. They hire remote Client Specialists to assist home buyers and sellers. The starting pay is approximately $18.26 per hour.

Aha!      

A roadmap software company. This company is totally remote, and all employees work from home. They hire Customer Success Specialists living in the United States and Canada. These positions are tech-based, and they require between one and four years of marketing experience with a SaaS company. 

Airtable      

This company was founded in 2012 and is headquartered in San Francisco, California. They hire remote Customer Support Advocates.

AmeriFlex      

AmeriFlex provides benefits solutions services. They hire Customer Service Representatives to work from home. They require at least two years of customer service or call center experience.

Animoto     

Video maker platform. They occasionally hire remote Customer Service Advisors.

Automattic   

Software and web development company. This company hires remote Happiness Engineers to help their users with questions and problems. According to Glassdoor, the salary for this position is $62,852 – $80,077 per year or roughly $30.21 – $38.49 per hour.

Beeminder      

Fitness goal tracking software. They hire Customer Support Contractors to work from home.

Bevy      

Bevy is a virtual events platform. This company hires remote Customer Support Representatives to assist customers using the platform.

Billtrust      

Payment solutions company founded in 2001. They hire Customer Support Specialists to work from home. These positions are tech-related and require previous technical support experience.

Blackboard      

Online teaching application. This company hires Customer Service Advisors to work from home. They don’t require any previous customer service experience, but it’s preferred.

Bulletproof 360     

Bulletproof 360 is a vitamin and supplements company founded in 2013. They occasionally hire remote Customer Care Advocates.

Cambium Learning       

This company has been in business since 2009 and offers technology solutions for education. They hire Customer Service Representatives to work from home.

Clutter      

Clutter provides moving and storage services. They hire remote Customer Service Specialists living in CA, FL, IL, NJ, NY, and WA. They require a bachelor’s degree, and the starting pay is $20.29 per hour.

CommentSold      

Selling platform. They hire remote Support Specialists to assist customers with using the platform. 

Community Brands     

This technology company hires remote Customer Support Representatives. You must have at least two years of customer service experience.

Delta Defense      

They offer services for the USCCA and are headquartered in Wisconsin. They hire remote Customer Service Representatives with at least one year of experience working in a fast-paced environment. You must be willing to obtain a Wisconsin Property and Casualty license. They provide all training and testing.

EdCompass      

EdCompass provides continuing education programs for professionals. They hire remote Customer Support Representatives. 

Eleos Technologies       

This company offers workflow technology for truck drivers. They hire Customer Support Analysts to work from home. These positions are tech-related, and the starting pay is $18 per hour.

ERC       

ERC is a debt collections services company. They hire Customer Service Agents to work from home. You must live in AR, FL, GA, IN, IA, KS, KY, LA, MI, MS, MT, NE, NM, NC, ND, OK, PA, SC, TN, TX, WI, or WY.

Flowspace      

This company offers warehouse fulfillment services to businesses. They hire remote Customer Success Coordinators. They require one to two years of customer service or call center experience. The pay is $17.78 to $19.23 per hour.

Forward      

Forward provides preventive healthcare services. This company hires remote Care Coordinators to assist customers via phone, chat, and email. 

GitHub   

This company offers software development hosting services. They hire remote employees for a variety of roles, including Account Support Specialist. According to Glassdoor, all of their positions pay well over $20 per hour.

Glooko        

Glooko is a diabetes monitoring software company. They hire remote Customer Support Specialists to assist customers in using the software. This role is tech-based, and they require one to three years of software support experience. 

Grand Rounds      

Grand Rounds is a healthcare software services company. This company hires remote Care Coordinators to assist customers. They require a bachelor’s degree or five years of healthcare experience. 

HelpDocs      

HelpDocs is a software company. This company hires remote Customer Advocates. These positions are more tech-based. The starting pay is $54K to $65K per year, and they offer an equipment allowance.

Helpr      

This company provides backup childcare services. They hire remote Customer Support Representatives. They prefer a background in childcare, but it’s not required.

Hopin     

Hopin is a virtual events platform. They hire remote Customer Support Specialists. 

Invitae         

This company has been in business since 2010, and they offer genetic testing. They hire remote Client Services Specialists who have at least two years of customer service experience.

Ivanti     

Ivanti is a software company headquartered in Utah. They hire remote Customer Engagement Specialists. They require at least three years of writing and communications experience.

Juni Learning      

Juni Learning is headquartered in San Francisco, California, and has been in business since 2017. They hire Customer Support Representatives to work from home. You must have a BA or a BS, and the starting pay is $15 per hour.

Kaplan      

This education company hires Customer Support Specialists to work from home.

Kraken   

Kraken is a cryptocurrency buy and sell platform. This company hires remote employees for a variety of roles including Client Engagement Specialist. This position’s pay starts right around $20 per hour and may be higher if you’re bilingual. 

LeadFuze   

Software development company. This company hires Customer Success Specialists to work from home. This position’s pay is between $54,000 and $60,000 per year or roughly $25.96 – $28.84 per hour.

OnProcess     

OnProcess is a supply chain services company. They hire remote Customer Service Representatives throughout North America who have at least two years of contact center experience. 

PartnerHero      

PartnerHero offers outsourced services for start-up businesses. This company hires Customer Services Associates to work from home. You must live in AZ, DE, ID, MI, NC, OR, PA, or WA.

PillPack     

Online pharmacy services company. This company hires remote Customer Service Associates in a few states. They require a pharmacy tech license.

Pink Callers    

This company has been in business since 2016 and provides services to business owners. They hire Customer Service Representatives to work from home. 

Qualfon      

Qualfon is a call center company founded in 1995. They hire Customer Service Representatives to work from home who live in AL, CO, FL, GA, ID, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NV, NC, OH, OK, PA, SC, TN, TX, UT, VA, WI, and WY.

Radius Global Solutions     

This call center has been in business since 2013 and is headquartered in Ambler, Pennsylvania. They hire Client Services Representatives to work from home. 

Rippling        

Software company. They hire Customer Support Associates to work from home. They require a bachelor’s degree and between two and four years of customer service experience. 

Scott’s Cheap Flights   

This company is completely remote, so all employees work from home. They occasionally hire remote Customer Advocates. According to Glassdoor, the pay for this position is $23 – $25 per hour.

Sendwave   

Sendwave is a mobile application used for sending money to Africa. They hire Call Center Representatives to work from home. The pay is $20 per hour. Be sure to refresh the link to make sure you see updated jobs.

Shogun    

Shogun is a tech company. They hire remote Support Specialists to help new users with their platform.

SimpleTexting      

Marketing software company. They hire Customer Support Specialists to work from home. You must have at least one year of customer service experience, and you must be tech-savvy.

StyleSeat        

This company provides online appointment booking for beauty salons. They hire remote Customer Success Associates. They require at least two years of customer support or customer service experience. 

SureSwift Capital      

SureSwift is a platform for those wanting to sell a software company. They hire Customer Happiness Specialists to work from home. They require at least an associate degree.

Uplift    

This company allows travelers to make payments on their travels. They hire remote Customer Service Representatives who have previous customer service experience.

Zotec Partners      

Zotec Partners provides administrative and financial services. They hire Customer Service Representatives to work from home. They require previous medical billing or claims processing experience and call center experience.

 

Final Thoughts

Many of these companies are actively hiring now. However, if there are particular companies that you’re interested in that aren’t hiring at this time, be sure to check them regularly or sign up for job alerts, so don’t miss an opportunity.

 

Looking for More Remote Customer Service Jobs?

You can find more work-from-home customer service jobs by going here.

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