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Work From Home Chat and Email Jobs
As more people get online to shop, do their banking, pay their bills, and so on, more companies realize the importance of having live chat and email support agents.
Live chat and email support are ways for customers to immediately access a customer service professional and get answers to their questions without spending countless minutes on the phone trying to get through.
For this reason, remote chat and email positions are becoming very popular, as more companies are shifting their customer service roles away from brick and mortar offices and to remote locations.
If you aren’t a fan of being on the phone all day, then this type of position may be a better fit for you. Plus, a chat support job is definitely less stressful than dealing with disgruntled customers over the phone.
Education Needed for Remote Chat and Email Jobs
Most chat and email support jobs will require a high school diploma; however, the company may require a bachelor’s degree if the job is more technical.
Although these roles do not involve speaking to customers over the telephone, you will still need to have a quiet, distraction-free work area.
The reason for this is because most companies will require that you answer two or three live chats simultaneously. You will need to stay focused on the customers you are helping and won’t be able to be disrupted.
You’ll also need a desktop or laptop computer with fast upload and download speeds and high-speed, hard-wired internet service.
Each company will have its own set of requirements, so be sure to read them thoroughly.
For most of these positions, you’ll need to able to type at least 35 words per minute, with no errors, but some companies may require a much higher typing speed.
You must also have excellent attention to detail, superb communication skills, excellent grammar skills.
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Work From Home Chat and Email Jobs
They hire chat and email Gaming Support Representatives.
This company hires chat and email Customer Support Agents.
They hire Chat Support Agents. Must live in FL, GA, IL, MI, TN, or VA to be considered.
They hire Email Chat Specialists for customer service.
They hire Chat Customer Service Representatives. Must live in AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, NC, ND, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY.
They hire Account Support Specialists to handle customer service via email.
This company hires Support Heroes for email technical support.
They hire Ibotta Agents to assist customers via email. Must live in Colorado.
They hire Customer Care Agents for chat and email customer support.
They hire Chat Technical Support Advisors.
They hire Customer Experience Representatives for chat and email support.
This company hires Community Support Associates to answer customer service and technical support questions via email and chat.
They hire Customer Support Representatives to chat with customer questions via their app.
They hire remote Live Chat Agents.
They hire email and chat Customer Service Representatives.
This company hires Technical Customer Support Representatives to service customers via chat and email.
They hire seasonal email and chat Support Representatives.
They hire WordPress Themes Support to respond to customer questions via email.
This company hires Digital Response Customer Service Associates for chat and email customer service.
They hire chat and email Customer Champions.
Please keep in mind that some of these companies may not be hiring at this time. If you’re interested in a position with any of these companies, you should check their websites regularly.
I also suggest if the company offers it, that you sign up for job alerts, and then they’ll send you an email whenever a new job opens up.