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20 Retailers That Hire Remote Employees

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If you’re looking for a retail job but would rather work from home, you’ve landed in the right spot. Working from home is not just for writers and graphic designers.

Some people may think that retail jobs don’t qualify for remote work, but they’re wrong. There are actually several retail companies that hire remote workers. These aren’t the typical cashier positions, but they are still jobs helping customers.

In the age of the Internet, shopping online has become a lot more convenient for consumers. Shoppers can buy things with a few clicks of a mouse. And in order to keep up with this new trend, companies need employees who can assist their online shoppers with purchases, returns, or general questions.

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Retail Work From Home Jobs

Academy Sports + Outdoors   

A popular American sports and outdoors store, Academy Sports and Outdoors is a prominent Fortune 500 company. Founded in 1938 by Arthur Gochman, the company is headquartered in Katy, Texas. The company periodically hires remote Contact Center Customer Service Associates.


Amazon, the largest internet retailer in the U.S., was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington. The company is always hiring remote employees for different positions and often hires Seasonal Customer Service Representatives to work from home. 

Best Buy  

Best Buy is an electronics retail chain that has been in business since 1966. It is one of the largest electronics sellers in the United States, with a diverse range of products, including computers, tablets, phones, appliances, and more. Consumers can purchase products directly from the website or in stores. While they don’t have a lot of remote positions, they do regularly hire remote Customer Care Specialists living in most U.S. states.

CVS Health  

CVS Health Corporation is a healthcare company that owns many well-known brands, including the retail CVS pharmacy chain. It is based in Woonsocket, Rhode Island, and has thousands of employees around the country. The company always has many remote jobs posted, which include roles such as Customer Service Representative.


American clothing brand Everlane was founded with the mission of selling clothing at transparent prices. They have stores in New York City, Boston, Los Angeles, and Palo Alto. The brand is headquartered in San Francisco, California. They hire Customer Experience Agents occasionally to work at home, helping customers with the orders and returns of their products via phone and chat.


Gap was founded by Doris and Donald Fisher in 1969 and is headquartered in San Francisco, CA. It is one of the largest specialty retailers in the U.S. The company operates six divisions: Gap, Banana Republic, Old Navy, Intermix, Hill City, and Athleta. They hire people to work remotely to help customers with their online orders and returns. 

Lands’ End 

Lands’ End is an American clothing brand founded in 1963 and based in Wisconsin, specializing in casual clothing, luggage, and home furnishings. Even though the company has retail stores, most of their business is conducted through internet sales and mail order. They hire people to work from home to help customers with online purchases and returns. The company also employs remote employees for a variety of positions, such as Application Business Analyst and Lead Data Architect.

Neiman Marcus 

Neiman Marcus Group, Inc., originally Neiman-Marcus, is a luxury department store that owns and operates two stores: Bergdorf Goodman and Neiman Marcus. The company, headquartered in Dallas, Texas, was initially founded in 1907. They hire remote employees for various positions, including Customer Care Representatives.


Nordstrom, Inc. is a nationwide American luxury department store. It was first founded in 1901 by two Swedish-born immigrants, John W. Nordstrom and Carl F. Wallin. The first store was a shoe shop. Eventually, the business expanded to include clothing, handbags, jewelry, accessories, cosmetics, and fragrances departments. The company typically has a variety of remote positions listed, but they also hire Customer Care Representatives to work from home assisting their customers during the holidays.

Qurate Retail Group  

Qurate Retail Group is a company that provides customers with a wide variety of entertainment and information products via its subsidiaries, which include QVC, Zulily, HSN. This e-commerce company hires Work at Home Representatives to take calls from consumers and help them with their shopping.

Rite Aid 

Rite Aid is a drugstore chain based in Philadelphia. It was founded in 1962 by Alex Grass in Scranton, Pennsylvania. They routinely have a variety of remote positions listed on their website.


Staples, founded in 1986, is an office retail giant. They offer a variety of products, including office supplies and general home products. Staples also provides printing services to complement its product offerings. The company hires remote Customer Experience Representatives for its call centers.

Swim Outlet 

SwimOutlet is the largest online swimming specialty shop in the United States and has been in business for over 17 years. They also sell fashion, beach, and surf products. SwimOutlet hires remote employees for a variety of positions. 

The RealReal 

The RealReal is an online consignment shopping platform that offers luxury used items, including jewelry, watches, fine art, and designer clothing. The company has experts inspect every piece of jewelry, clothing, watches, fine art, and home decor. Each piece is authenticated and reviewed by professionals in their field. The RealReal typically has a variety of remote positions listed on its website.

Victoria’s Secret 

Victoria’s Secret is a popular brand in the United States that sells lingerie and beauty products. The company was founded in 1977 in San Francisco by Roy and Gaye Raymond. They hire Virtual Customer Service Representatives to work from home in several states.


Walgreens is an American chain of drugstores that was founded in 1901 in Chicago, Illinois. It is the second-largest pharmacy chain after CVS. The company typically has a variety of remote positions listed, and they also hire Customer Service Representatives to work from home.


Walmart, the world’s largest retailer, has been around for 50 years. In 1962, Sam Walton started the first Walmart in Arkansas. The company is known for its huge supercenters, discount department stores, and grocery stores. They hire Call Center Specialists to work from home helping customers.


Wayfair is a large American company that sells furniture and home goods. They’ve been in business since 2002 and sell products online via five different websites, including the leading Wayfair site, Joss & Main, AllModern, Birch Lane, and Perigold. They usually have a variety of remote jobs listed on their website, and they hire remote Customer Service Representatives throughout the year to help customers with online orders and returns.

West Marine

West Marine, founded in 1968, is a boat supply and fishing gear retailer with stores in the United States. The company’s largest store is in Fort Lauderdale, FL, and is over 50,000 square feet. West Marine hires remote employees for a variety of positions, including Customer Service Representatives.


Williams-Sonoma, headquartered in San Francisco, California, is a consumer retail company that sells kitchen-wares and home furnishings. They have 625 brick-and-mortar stores, and their products are sold in 60 countries worldwide. Their brands include Pottery Barn, Pottery Barn Kids, PBteen, Williams Sonoma, Williams Sonoma Home, West Elm, and Mark and Graham. Williams-Sonoma regularly hires remote Customer Service Agents. 

What Jobs are Working From Home Right Now?

There are actually thousands of companies that hire remote workers, and most of them were hiring people to work from home long before the pandemic. If you’re interested in finding companies that hire remote employees other than those listed above, you can see an extensive list by going here.

Final Thoughts

While you might think of retail jobs as ones that take place in a store, many remote jobs are available in this industry. There are many different types of jobs and companies to choose from without stepping foot in a store. If you’ve worked in this industry before, you’ll find it especially rewarding to work remotely. 

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