16 Insurance Companies That Hire Remote Customer Service Representatives
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Are you looking for a work-from-home job in the insurance field? Good news! Many insurance companies are now hiring customer service representatives to work remotely. Not only does this provide flexibility and convenience, but it also allows you to work from the comfort of your own home.
In a world where working in your PJs is the new norm, the insurance industry is getting in on the action. Many insurance companies are now all about remote work, and they hire Customer Service Representatives (CSRs) who want to kick back and work from home.
So, whether you’re a seasoned CSR or just thinking about making the leap, these 16 insurance companies have jumped on the remote work bandwagon.
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Insurance Companies That Hire Remote Customer Service Representatives
1) SelectQuote
SelectQuote is a leading online insurance marketplace that connects consumers with insurance policies to meet their needs.
They hire remote Customer Success Agents to assist customers in navigating insurance options, answering questions, and providing support throughout the insurance selection process.
According to Glassdoor, Customer Success Agents with SelectQuote make between $18 and $29 per hour.
2) SimplyInsured
SimplyInsured is a rapidly growing insurance technology company that helps small businesses find affordable health insurance options for their employees.
They hire remote Customer Support Representatives to provide assistance via phone, email, and chat to help customers with enrollment, billing inquiries, and general customer service needs.
Representatives should have one to two years of customer service or sales experience. The base pay for this position is $14 per hour.
3) MetLife
MetLife is one of the largest global providers of life insurance, annuities, and employee benefits.
They offer remote positions for Customer Care Advocates to provide service and support to their customers. Responsibilities include assisting with policy inquiries, claims, and general customer service needs.
Representatives must have at least two years of customer service experience and excellent communication skills. The pay is $20.00 per hour.
4) Assurant Â
Assurant is a global provider of risk management solutions, including insurance products and services.
They often have work-from-home opportunities for Customer Care Specialists to assist with policy inquiries, claims processing, and customer support.
Qualifications for this position include two years of customer service experience and strong communication skills. The pay is $16.50 to $21.00 per hour.
5) Cigna
Cigna is a global health services company that offers a range of health insurance and related services.
They hire remote Customer Service Representatives to provide assistance and support to Cigna’s policyholders and customers. Representatives help with inquiries, claims, and policy information and ensure a positive customer experience while working from home.
According to Glassdoor, the pay for this position starts between $33,000 and $44,000 yearly, or roughly $15.86 to $21.15 per hour.
6) Farmers Insurance
Farmers Insurance is a leading insurance provider that offers a variety of insurance products and services.
They hire remote Customer Service Representatives to assist customers with insurance policy inquiries, claims, and other service-related needs. This position also offers opportunities for career growth within the company.
The starting pay for Customer Service Representatives is $16.85 to $20.25 per hour.
7) Dominion National
Dominion National is a leading dental and vision benefits administrator in the United States.
They hire remote Member Services Specialists to assist plan members with inquiries, claims, and benefit-related issues.
Member Services Specialists play a key role in ensuring a smooth and positive experience for Dominion National’s members.
According to Glassdoor, the pay for this position is $38,000 to $51,000 per year or $18.26 to $24.51 per hour.
8) Humana
Humana is a healthcare company that provides a variety of health insurance products and services.
They hire remote Customer Care Specialists to help customers with enrollment, billing inquiries, and general customer service needs.
Customer Care Specialists with Humana make between $15 and $20 per hour, according to Glassdoor.
9) Guardian Life Insurance
Guardian Life Insurance is a well-established insurance company that offers various insurance and financial products to individuals and businesses.
They hire remote Customer Care Associates to provide customer support and assistance to policyholders and potential customers. Customer Care Associates are responsible for addressing inquiries, resolving issues, explaining insurance policies, and helping clients with their insurance-related needs.
Guardian pays Customer Care Associates $17 to $23 per hour, according to Glassdoor.
10) UnitedHealthcare
UnitedHealthcare is a leading health insurance company that provides coverage for individuals, families, and employers.
They hire remote Customer Care Representatives to assist customers with inquiries and issues related to their health insurance policy. This position offers the opportunity for career advancement within the company.
According to Glassdoor, the pay for this position is $16 to $20 per hour.
11) Pie Insurance
Pie Insurance is a technology-driven insurance company that specializes in workers’ compensation for small businesses.
They hire remote Customer Service Specialists to assist customers with policy inquiries, claims, and billing questions while providing excellent customer service from home.
Customer Service Specialists need to have a high school diploma and at least one year of previous customer service experience. The pay for this role starts between $20.00 and $24.00 per hour.
12) The Standard
The Standard is a leading insurance and financial services company that offers individual and group benefits, retirement plans, and insurance solutions.
They hire remote Contact Center Representatives to assist customers with inquiries related to their policies, benefits, and claims. This role requires strong communication skills and the ability to multitask in a fast-paced environment.
According to Glassdoor, Contact Center Representatives with this company make $35,000 to $47,000 yearly, or roughly $16.82 to $22.59 per hour.
13) Liberty Mutual
Liberty Mutual is a Fortune 100 company that provides a variety of insurance products and services.
They offer remote opportunities for Customer Service Representatives to assist customers with inquiries, policy changes, and payment processing.
Licensed Customer Service Representatives start between $45,200 and $56,450 yearly, or roughly $21.73 to $27.13 per hour.
14) Progressive
Progressive is one of the largest auto insurance providers in the United States and also offers home, renters, motorcycle, and pet insurance.
They hire remote Customer Service Representatives to provide support for customers with policy changes, coverage options, and general inquiries.
The pay for this position starts between $19.50 and $21.00 per hour.
15) Aetna/CVS Health
Aetna, now part of CVS Health, is a leading health insurance provider offering a variety of plans to meet individual and business needs.
They frequently have opportunities for remote Customer Service Representatives to assist with member inquiries, benefit information, and claim processing.
Customer Service Representatives with this company need to have between one and three years of previous customer service experience.
Aetna offers a pay rate of $17.00 to $27.90 per hour.
16) American Family Insurance
American Family Insurance is a Fortune 500 company that offers personal and business insurance products.
They hire remote Customer Service Representatives to provide support and assistance to customers with their insurance needs.
Representatives must have at least one year of customer service experience, strong computer skills, and excellent communication skills.
The pay for Customer Service Representatives is $23.00 per hour.
Final Thoughts
Working from home has become a popular option for many people, and these 16 insurance companies provide excellent opportunities to do just that.
Whether you’re a seasoned insurance professional or looking to make a career change, these companies offer competitive pay and benefits while allowing you the flexibility to work from home.