16 Companies That Hire Remote Virtual Assistants and Receptionists

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Virtual assistants and receptionists have gained popularity over the past several years.

If you have extensive administrative and customer service experience and excellent typing skills, working from home as a virtual assistant or receptionist can be a very rewarding and flexible career path.

Most virtual assistants and receptionists are freelancers or independent contractors and aren’t employed directly by the company, so you’ll be responsible for paying your own taxes.

However, there are a few companies mentioned below that do hire regular employees and offer benefits.

What is a Virtual Assistant?

A virtual assistant or VA is somewhat like an administrative or executive assistant.

They perform a variety of tasks for business owners or executives. However, instead of performing the tasks in an office or at the client’s location, they’re performed remotely, usually from home.

Simply put, a VA is typically anyone who offers paid professional services to entrepreneurs or business owners.

Duties of a Virtual Assistant

Some of the tasks performed by virtual assistants include, but are not limited to, the following:

• Answering telephone calls.
• Booking appointments.
• Calendar management.
• Creating reports.
• Customer service.
• File management.
• Filtering and answering emails.
• Internet research.
• Making travel arrangements.
• Booking flights, hotels, and rental cars.
• Handling visa and travel documentation.
• Scheduling meetings.
• Social media management.
• Writing blog posts and articles.
• Making sales calls.
• Transcribing documents.
• Designing email templates and campaigns.

What is a Virtual Receptionist?

A virtual receptionist is similar to a virtual assistant because they help business owners with office tasks, except most of the work is done on the phone.

Duties of a Virtual Receptionist

Some of the tasks performed by virtual receptionists include:

• Answering services.
• Screening telephone calls.
• Taking messages.
• Customer service.
• Answering general questions regarding services or products.

Skills Needed for Both

Typing

Excellent typing skills are an essential part of the job. You should be able to type at least 50 to 60 words per minute accurately.

Computer Skills

You should know how to operate a computer and various programs. You should also have basic troubleshooting skills.

Communication Skills

Since both jobs involve talking to customers, answering the telephone, or scheduling appointments, excellent communication skills, not just verbally but also in writing, are a must.

Writing Skills

You’ll need to have excellent writing skills, including good grammar, spelling, and punctuation, to type business documents, answer emails, and moderate social media accounts.

Software Skills

You need to be knowledgeable of various email platforms, such as Gmail and Outlook, and you’ll also need to know how to use MS Office and Google Office Suite.

Organizational Skills

A virtual assistant must have excellent organizational skills, as you may work on several tasks simultaneously.

Time Management Skills

You should know how to schedule your time to get tasks completed and have the ability to work unsupervised.

Equipment Needed for Both

To work from home as a virtual assistant or receptionist, you’ll need the following:

• Quiet, distraction-free work area.
• Desktop or laptop computer.
• Highspeed internet service.
• Telephone.
• Printer and Scanner.
• MS Office or Google Office Suite.

How Much do Virtual Assistants and Receptionists Make?

Virtual assistants and receptionists’ pay vary significantly based on factors like experience, location, and employment type.

As of 2023, virtual assistants typically earn between $15 to $30 per hour, with highly specialized or experienced professionals commanding rates upwards of $50 per hour.

Virtual receptionists, who handle tasks similar to traditional receptionists but work remotely, typically earn between $12 and $25.

Remote Virtual Assistant and Receptionist Jobs

1) 20Four7VA

20Four7VA is a company that provides virtual assistant services. They offer remote administrative support, customer service, and other professional assistance to businesses and entrepreneurs.

They hire remote virtual assistants worldwide.

2) Answer Connect

AnswerConnect is a company that provides 24/7 live answering and virtual receptionist services.

They hire remote virtual receptionists in the United States, Canada, the United Kingdom, and Poland.

3) Answer First 

AnswerFirst is a provider of professional answering services and call center solutions. They offer 24/7 customer support, including message taking, appointment scheduling, and order processing, helping businesses manage communication and improve customer interactions.

This company hires remote virtual receptionists. You must be tech-savvy because part of the job involves troubleshooting computer and connectivity issues for callers.

4) Back Office Betties

Back Office Betties is a company that provides virtual receptionist and administrative support services specifically tailored for law firms.

They hire remote virtual receptionists to assist with call answering, appointment scheduling, and client intake, helping law practices manage their communications effectively.

5) BELAY Solutions

Belay Solutions offers virtual staffing services, including virtual assistants, bookkeepers, and web specialists.

They hire remote executive assistants, web specialists, and bookkeepers. You must be able to self-train, as training is not provided. They prefer a bachelor’s degree and experience working remotely.

6) Boldly 

Boldly is a company that offers premium virtual assistant services to businesses and entrepreneurs.

They hire skilled virtual assistants to work from home to assist with administrative tasks, project management, and other support needs, enabling clients to focus on core business activities.

7) Byron

Byron is a platform that connects businesses with virtual assistants for administrative tasks, scheduling, and customer support.

The company hires remote virtual assistants for various tasks.

8) Delegate Solutions

Delegate Solutions provides virtual assistant services primarily to entrepreneurs and small businesses.

They hire remote virtual assistants to assist with tasks such as administrative support, project management, and operations, helping clients increase efficiency and focus on their core responsibilities.

9) Equivity

Equivity is a company that offers virtual assistant services primarily for professionals, including attorneys, executives, and entrepreneurs.

They hire skilled remote virtual assistants to handle administrative tasks, scheduling, and project management, allowing clients to delegate non-core activities and focus on high-value work.

10) Gabbyville

Gabbyville hires remote virtual receptionists for a variety of duties, including appointment reminders, message taking, call routing, and live answering services.

11) Milrich Virtual Professionals

Milrich Virtual Professionals, headquartered in Virginia, has been in business since 2009 and offers a wide range of virtual assistant services.

They hire remote virtual assistants living in the United States. The number of hours is between 20 and 40, and you must be able to work Monday through Friday between the hours of 9:00 AM and 5:00 PM.

12) My BTLR

My BTLR offers a wide range of virtual assistant services to various clients, such as small business owners and real estate agents.

They hire virtual assistants living anywhere in the United States, and most positions appear to be part-time, independent contractor positions.

13) NS Virtual Services

NS Virtual Services is a company that provides a variety of virtual assistant services, including administrative support, social media management, and customer service. They help businesses and individuals by handling routine tasks remotely, allowing clients to focus on their primary activities.

They hire remote virtual assistants for a variety of services.

14) OkayRelax

OkayRelax is a company that provides personal virtual assistant services for everyday tasks.

They help individuals with a variety of activities, such as scheduling, online research, and travel planning, aiming to save clients time and reduce stress.

They hire remote virtual assistants who have a bachelor’s degree.

15) Smith 

Smith hires remote virtual receptionists to take live telephone calls and live web chats.

Some of the duties include collecting payments, transferring telephone calls, and booking appointments.

16) VASumo

VASumo is headquartered in California and hires remote virtual assistants living in the United States and Canada.

They offer paid three months of advanced training and require at least three years of previous experience as a virtual assistant.

Final Thoughts

The demand for remote virtual assistants and virtual receptionists continues to surge.

Whether you’re seeking a new career path or looking to expand your current professional horizons, these companies present an array of possibilities for making a significant impact from the comfort of your home.

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