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These Companies Hire Remote Tech Support Representatives
If you’re the go-to person for your friends and family who always need help setting up their computers or fixing their technical issues, then working from home as a technical support representative may be the job for you.
What is Technical Support?
Technical support is when a software or hardware company provides the service of helping its registered users with its products. An example would be Apple. If you buy an iPhone and later need help to install an app, you would call Apple and they would walk you through the installation process, along with answering any other question you may have about your iPhone.
Another example would be needing help with a function in purchased software like MS Office. You would call Microsoft’s technical support department, and they would assist you with, and resolve the issue.
Skills Needed for a Technical Support Role
Not all technical support roles require a college degree. Some can easily be taught through training, as long as you’re relatively tech-savvy and a quick learner.
Other skills required are excellent people skills, strong communication skills, excellent organizational skills, and knowledge of hardware and software. You should also have some knowledge of the latest software and IT trends.
How Much Does a Technical Support Specialist Make?
The pay for a technical support representative can vary widely, depending on education, experience, and location. Just be aware, having no previous experience will more than likely mean lower pay. According to PayScale, the average salary for a technical support specialist is $49,653.
If you’re already working in the tech support field and wanting to work from home, or if you’re tech-savvy and have been considering a job in this field, then here are some companies that hire remote employees for technical support roles.
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Where to Find Work From Home Tech Support Jobs
This educational technology company hires part-time, remote technical support specialists to take calls from students and faculty needing technical assistance.
ABC Financial is a software management company for health clubs and gyms. They hire remote technical support representatives on a regular basis.
This call center hires independent contractors as remote technical support representatives to resolve technical issues over the phone.
AdviseTech is an IT solutions provider for businesses. They offer 24/7 online technical support and hire remote IT technicians. They require a minimum of 10 years’ experience.
This business process services company hires virtual customer service – technical support representatives to work from home. You must have technical and be familiar with Smartphones, tablets, PCs, and MACs. Starting pay is $12 per hour.
This call center hires technical support representatives for telecom, ISP, hardware, and software.
This company is a computer repair service. They hire remote technical support representatives and offer remote telephone technical support 24/7.
This is the work-from-home program of the Kelly Services staffing agency. They hire remote technical support advisors. No college degree is required, and the starting pay is between $12 and $14 per hour.
This company offers technical support services to small businesses and consumers. They hire remote technical support representatives and offer 24/7 technical support.
Support.com is a computer technology company. They hire remote services technicians. They don’t require a bachelor’s degree, however, you must have at least one year of experience setting up home networks of equivalent training.
Provides contact center and business process outsourcing services. They hire technical support representatives to work from home. No previous experience is required, and the starting pay is $10 per hour.
This is an outsourced customer experience management company. They hire technical support representatives to work from home. The position requires six months of previous customer service experience, but no prior technical support experience is required.
This business process outsourcing company hires technical support representatives to work from home. Some positions require certifications, such as Microsoft Certified Technology Specialist.
VenU is an educational services company. They hire remote technical support specialists. There are no degree requirements mentioned, but you must have a high degree of technical aptitude and experience in web technologies.
This is a smart home security services company. They hire remote technical support agents.
Interested in More Remote Technical Support Jobs?
If you are looking for more work-from-home tech support jobs, be sure to check our daily job leads. Technical support jobs are listed frequently.